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  • Welcome
    • About Us >
      • Staff
  • Our Programs
    • Emergency Financial Assistance
    • Hope for the Hungry Food Program
    • The StoreHouse Clothing and Furniture Bank
    • On A Mission Homelessness Outreach
    • Disaster and Crisis Relief
    • Employment
    • Family Health and Wellness
  • Donate
  • Volunteer
  • Events
    • Newsletter
  • Resources
    • Lactation Support for Parents
    • DHK Online Cooking Class
  • Contact Us
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YOUR CART

Emergency
​Financial Assistance

IF APPLYING FOR ANY OF THE FOLLOWING FORMS OF FINANCIAL ASSISTANCE, INCOMPLETE APPLICATIONS WILL NOT BE REVIEWED.  ONCE AN APPLICATION IS COMPLETE, PLEASE ALLOW 3 BUSINESS DAYS AND A TEAM MEMBER WILL CONTACT YOU.


dollars to
households

Utility Bill Assistance

Electric (excluding prepaid companies)
Gas
Water

Eligible clients must live in Dallas County and must not have already received assistance from Faith Formula within the last 18 months.
Utility Assistance
Clients must submit the following:

1.ID or Driver’s License
2.Social Security Cards for all household members
3.Birth Certificate or Voters Registration Card
4.Proof on Income (for the last 30 days – includes wages, SSI, SNAP, retirement, etc)
5.Proof of Hardship (explanation of why you are needing assistance)
6. Vendor bill (not a screenshot from a mobile device)

ROC Program ESG Cares Act Rental Assistance

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The Redbird Outreach Collaboration (ROC) program offers direct rental and housing assistance, housing relocation, and stabilizing services to the communities surrounding the Red Bird area of Dallas County. and stabilizing services to the communities surrounding the Red Bird area of Dallas County. This collaboration will assist households facing eviction due to direct and indirect COVID 19 impact by providing emergency assistance to prevent homelessness.
Rent funding is restricted by the following requirements:
  1. Be at or below 50% of Area Median Income (AMI)
  2. Reside in the City of Dallas
  3. MUST be impacted by the COVID-19 pandemic
  4. Be housed and “at risk of homelessness" (i.e., at risk of losing housing)
  5. Not have sufficient resources or support networks immediately available to prevent them from becoming homeless

Required documents
  • Pay stubs for at least the last 30 days to determine gross annual income based on household size
  • Proof of income for all household members for the past 30 days (SNAP, TANF, Child Support, and SS Award Letters no older than 30 days old) 
  • Income/Residency Certification Form (or Declaration of No Income Statement) 
  • Proof of Residency (utility bill or lease agreement)
  • Gross Income Worksheet
  • COVID-19 – Certification of Impact of COVID-19 and Need for Assistance
  • Housed & At Risk of Homelessness
  • Declaration/Assessment of At-Risk of Homelessness
  • Risk Factor 3 (Eviction Notice)
    • Risk Factor & ( Other Factors)-cost burden, elderly, frail, or living on a fixed income, unemployment resulting in loss of income, lack of assets for emergencies
    • Unit Eligibility 
  • Birth Certificate and Social Security Cards for all household members
  • Driver's License for all adult household members

Your application is only considered complete if you have answered all the questions AND uploaded all required documentation.  Your application will not be processed until it is complete.  Once your application is complete, you need to allow up to 3 business days for your case manager to contact you. ​
ROC ESG Cares Rental Assistance
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616 W. Kiest Blvd.
Dallas, Texas 75224
​
Days: Monday - Thursday
Time: 8:00 a.m. - 5:00 p.m.
Phone: (214) 964-0700
Fax: (972) 228-5201

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