EMERGENCY FINANCIAL ASSISTANCE
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dollars to
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households
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Rent and Utility Assistance
Our application period has closed and we are no longer accepting applications for financial assistance.
Documents are to be UPLOADED into the ZoomGrants system (emailed or faxed documents will not be accepted).
Please be sure to check your email for correspondences.
Please be sure to check your email for correspondences.
UTILITY ELIGIBILITY:
- Live in Dallas County
- Meet eligibility guidelines
- Has not received any utility assistance from our organization within the last 12 months
- Utility provider MUST be one of the following:
*Ambit Energy *Atmos Energy *City of Dallas Water *Desoto Water Utilities *Direct Energy *Green Mountain *Just Energy *Reliant Energy *Stream Energy *TXU Energy
RENTAL/MORTGAGE ELIGIBILITY:
- Live in Dallas County
- Meet eligibility guidelines
- Rental/Mortgage assistance request must not be for extreme delinquent amounts.
- Past due balances will not be approved. Client must only owe for the current month.
- Has not received any rental assistance from our organization within the last 12 months
- Applicant will automatically be denied if request is submitted 10 days before rent is due
Those applying for assistance will first answer 10 preliminary questions to determine eligibility. If approved to move forward, an email will be sent to the applicant with instruction on how to proceed and at that time all supporting documentation (listed below) will be required. Documents are to be UPLOADED into the ZoomGrants system (emailed or faxed documents will not be accepted).
Please be sure to check your email for correspondences.
Please be sure to check your email for correspondences.
Clients must submit the following:
1. ID or Driver’s License
2. Social Security Cards for all household members
3. Proof of Income (for the last 30 days – includes wages, SSI, SNAP, retirement, etc)
4. Proof of Hardship (explanation of why you are needing assistance)
5. Utility bill (if applying for utility assistance)
6. Lease - (if applying for rent assistance) all pages (not a screenshot from a mobile device)
7. Ledger (if applying for rent assistance)
8. Mortgage statement (if applying for mortgage assistance)
1. ID or Driver’s License
2. Social Security Cards for all household members
3. Proof of Income (for the last 30 days – includes wages, SSI, SNAP, retirement, etc)
4. Proof of Hardship (explanation of why you are needing assistance)
5. Utility bill (if applying for utility assistance)
6. Lease - (if applying for rent assistance) all pages (not a screenshot from a mobile device)
7. Ledger (if applying for rent assistance)
8. Mortgage statement (if applying for mortgage assistance)
